Questions & Answers

Can I subscribe with delivery to another country?

Yes, you can subscribe in our online store with delivery to any country in the world: Australia, Austria, England, Angola, Brazil, Belgium, Bulgaria, Germany, Greece, Denmark, Israel, India, Spain, Italy, Canada, Cyprus, China, Cuba, Latvia, Lithuania, Luxembourg, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Panama, Peru, Portugal, Serbia, Slovakia, Syria, USA, Turkey, France, Finland, Sweden, Switzerland, Estonia, Japan, and many other countries. Delivery cost is already included in the subscription price.

For what period of time can I subscribe?

In our online store, you can subscribe for a period of 3 to 12 months.

Is the subscription automatically renewed if I do not cancel?

No, the subscription is only renewed at the client's request. There is no automatic renewal without your consent.

What is the "Variant" subscription in the "Most Popular" section?

This is a separate type of service: when you subscribe to the "Variant" option, all issues of the publication released during the month will be sent to you in one envelope, not as separate issues. This subscription is cheaper. As a rule, there is a choice: weekly delivery or once a month delivery ("Variant" subscription). For example:

  • When subscribing to "Ogonyok" magazine with the "Variant" option, you will receive 4 issues in one envelope once a month (the magazine is published 4 times a month).
  • When subscribing to "1000 tips" newspaper with the "Variant" option, you will receive 2 issues in one envelope once a month (the newspaper is published 2 times a month).

When will I receive the first issue of the ordered publication?

The term depends on the publication's frequency, its release schedule, as well as the date of placing and paying for the order. You can subscribe for the next month until the 15th of the current month. If the invoice is not paid within 10 days, the start of the subscription may be postponed by one month later than the date specified in the invoice. If the invoice is not paid within 15 days, the order will be canceled.

How to pay for an order?

After placing an order, an invoice will be sent to your email. Payment is made by bank transfer to our current account; the details are indicated in the invoice. The invoice payment term is 10 days. If the invoice is not paid within 10 days (or by the date specified in the invoice), the start of the subscription may be postponed by one month. If the invoice is not paid within 15 days, the order will be canceled.

When paying by bank transfer, the client covers the costs of transfer and currency conversion to euros (if your country is not in the Eurozone) so that the agency receives the full amount indicated in the invoice. In the payment order, you must specify: "all expenses at the payer's expense."

Subscribers residing outside Europe can pay for their order via PayPal.

Is it possible to replace the ordered publication?

Yes, to replace a publication, please email us at: abo@podpiska24.com.

Can I subscribe as a gift?

Yes, in our online store, you can subscribe and pay for a subscription, specifying another person as the recipient of the publication. When placing a gift order, you enter your details (including address) as the payer and separately the recipient's details.

How to change the delivery address when moving?

Please email us at abo@podpiska24.com and provide your new address, old address, and order number.

Couldn't find the desired publication in the catalog. What should I do?

Contact our support team: abo@podpiska24.com. We will inform you about the possibility and conditions of ordering this publication.